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1. Credit Card Deposit by Telephone or Live Chat $50 - $5,000 per day Cash Transfer ( contact us for this option) $50 - $1,350 per transaction Customer Support: For assistance regarding Royal Ace Casino deposit methods, please click here for Live Help.
2. Eskimo Casino – a Cool Casino for Luck-Seekers all around the Globe. Brought to you by a new player on the market – Eskimo Casino is a fresh, cool online casino which provides its players with entertaining games such as: slots, video slots, jackpot games, live casino games and table games including blackjack and roulette.
3. Online Casino Support (855) 582-5117: Online Sports Support (855) 873-1010: Live Chat Chat with us. Email Our Customer Service team is also available at email.

We understand that you want answers quickly and easily, especially when you’re on the go. While we’re always happy to help, wait times can fluctuate and are sometimes unpredictable. So before picking up the phone, shooting us an email or Live Chatting one of our agents, we’ve built an optimized Help Center so you can find answers faster, easier, all on your own.

Here’s how:

Phone: 1-800-342-7724. Technical support For problems with our website, mobile apps or online account access, please call 1-800-342-7724. Enjoy free casino play. Live Chat – With our updated software, you can initiate a chat with an agent from anywhere in the casino lobby or from the website and receive instant assistance or from the website. This option allows you to address an issue as soon as it arises.

Help Center Topics

Our Help Center is organized by topic to make it easy to find answers to our players’ most important questions. Click the topic relevant to you and you’ll likely find an article that can help you in no time at all. Help Topics have also been categorized even further to help narrow your search.

If an answer doesn’t immediately jump out at you, check out our…

Help Center Search

Our search function operates as a single word, predictive search. Once you start typing, our system will detect your search word and populate the top three options that include that word.

If our suggestions don’t match the question you’re looking for, hit enter, go or return (depending on your device) and any Help Center article containing that word is then displayed.

Still Can’t Find What You’re Looking For?

If you’ve stumped the system or you just need a little reassurance, don’t worry. At the bottom of every article we ask:

Did you find what you were looking for?, click the ‘No’ button.

You’ll then be presented with the contact methods available to you. Select your preferred method and the next available Customer Service Agent will be happy to help.

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Online casinos customer service and support is one of the main points we highlight as a defining element when choosing a online casino to gamble. It is important to keep in mind that a good customer service and support system is needed in order for us to recommend the site. Customer service is important, because it often improves a player’s gaming experience. Players might have all kinds of issues, concerns, or inquiries, so having a professional customer support staff is essential to providing a satisfactory playing experience.

Customer representatives need to be knowledgeable, fluent, friendly, and helpful. If any of those four elements are missing from the customer support staff, then your gaming experience may not be positive. Whatever the question or concern you have, it’s important to have the person on the other end of the live chat, email, or phone provide helpful answers in a timely fashion.

3 Easy Steps to Solving Online Casino Complaints

Are you having problems while playing at an online casino? Follow these easy steps to help you solve any problems or issues that you may encounter when playing at an online casino:

Visit the casino Website

Sign in to your online casino account

To communicate with the customer service staff, you’ll need to go to the online casino homepage. Sign in to your player account. If you don’t have an account, register through the signup page. This requires no obligation, though you might receive a free no-deposit bonus. Once signed in, find the casino’s customer service information.

We provide contact information for 40 top online casinos below.

Choose Customer Support Method

Email, phone, live chat?

Most online casinos have a contact email, a live chat feature, and one or more toll-free phone numbers. Many casino sites have a “contact page” which contains all of the various ways you can contact the site. Select the option for you. The call center and Live Chat features provide instant feedback, while email inquiries can take anywhere from a few minutes to hours, depending on the site.

When dealing with a new representative, write down the person’s name, so you can refer back to the conversation later. This is especially useful if you have a troublesome call.

Getting your Questions Resolved

Have all your information ready to speed up the process

Once you’ve chosen a customer service method, ask your question or file your complaint. Have your account information ready, in case the customer service personnel need to verify your identity. If your question involves your first withdrawal, keep in mind that first payouts sometimes take a little longer than stated, because of a need to verify your identity. If your question involved a deposit bonus, no-deposit bonus, or free chip promotion, have your bonus code ready.

Many online casinos require you to send a coupon code to the cashier before receiving the bonus, though this is not a universal requirement.

How Are Disputes Resolved?

Online casino disputes happen. If you have a dispute, follow common conflict resolution tactics to have the best experience. Sometimes, an online casino’s staff and management are unreasonable. They might cite the Terms and Conditions page. If so, hang up, read through the T&C page, and call back with a better understanding of your situation. If you think a site has unfair terms of use, you might be using the wrong online casino.

Go to a players online forum like Ask Gamblers. See what the aggregate rating for the casino is. Read the list of complaints and see if your experience is common for that site. If problems persist, post a question or complaint at Ask Gamblers.

Many online casinos have employees monitor such sites and provide answers and assistance. If the site’s representatives are helpful, remember to leave feedback which gives the site a good review. This helps other gamblers find the right sites, while helping out the business you prefer.

• Don’t be provoked into an emotional response.
• Ask questions and get additional information, this helps you gauge how helpful a staff member is.
• Don’t treat the dispute resolution as a zero-sum game.
• Compromise or the appearance of compromise is often helpful.
• If you’re on a toll-free number or in a Live Chat, time is on your side.
• Remain patient and follow-up any responses with further questions.
• Make the customer service rep’s job easier and your task will be easier.

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Customer Service Information

The table below provides customer service information for dozens of the best online casinos. Those who want to learn more can read our review of each online casino or contact the site’s customer representatives themselves.

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